Privacy Policy

Effective Date: 05/08/2025
Website: https://springhilllabs.com

Introduction

At Springhill Labs, your privacy is of utmost importance to us. This Privacy Policy describes how we collect, use, store, and share your personal data when you visit or use our website, tools, or services (collectively, “Services”). By using Springhill Labs, you agree to the terms in this Privacy Policy.

Information We Collect

We collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Phone number (if provided)
  • Social login credentials (e.g., Google login ID)
  • Instagram username (if input manually)
  • Payment-related data (via Razorpay)

b) Usage Data

  • IP address
  • Device/browser details
  • Pages visited
  • Session duration
  • Tool interaction logs

c) Instagram Data

When you connect your Instagram account (or provide a handle), we may analyze:

  • Reel transcripts
  • Engagement metrics (likes, views, comments, etc.)
  • Post-level metadata

We do not store or access your Instagram password or any private DMs.

How We Use Your Information

We use your data to:

  • Provide and maintain our SaaS tool
  • Generate insights and analytics from Instagram reels
  • Personalize your dashboard and experience
  • Notify you of feature updates or changes
  • Process your payments securely (via Razorpay)
  • Prevent misuse or unauthorized access
  • Comply with applicable legal requirements

Sharing of Information

We do not sell your data.

We may share your data with:

  • Razorpay for processing payments securely
  • Google OAuth (for authentication)
  • Third-party service providers that help operate the site or tools (e.g., cloud servers)

All data shared is done under strict confidentiality and data protection agreements.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session states
  • Track user behavior anonymously
  • Improve performance and user experience

You can control or delete cookies through your browser settings.

Data Security

We use commercially reasonable safeguards, such as HTTPS encryption, firewalls, and access controls, to protect your data. However, no digital transmission or storage is 100% secure.

User Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccuracies in your data
  • Request deletion of your account and related data
  • Opt-out of marketing communications

To exercise these rights, contact us at contact@springhilllabs.com.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the revised date will be updated at the top. Continued use of the service indicates your acceptance of the revised terms.

Contact Us

For questions or concerns regarding your data, contact:

📧 Email: contact@springhilllabs.com